Norwich TaxiFrequently Asked Questions
Everything you need to know about booking a fixed-price airport transfer from Norfolk.
How can I pay for my journey?
You can pay by bank transfer, credit or debit card, or cash in the vehicle.
Are you licensed and insured?
Yes. We are fully licensed and insured, and all drivers are DBS checked.
Is it cheaper to book in advance?
Yes, booking in advance is always cheaper. Urgent, same-day bookings may cost more at busy times due to high demand.
Are your prices fixed?
Yes. Prices are fixed with no hidden charges, so you know the cost before you travel.
Can I make multiple stops?
Yes, though the fare varies with each additional stop. Just tell us your stops when you request a quote.
Are you available 24 hours a day?
Yes. Office hours for pre-bookings are 9am–5pm, but our drivers work around the clock and every booking is pre-arranged, so we provide a 24/7 service.
Is meet and greet included?
It depends on the airport. Please ask when you make your booking and we will confirm.
Where will I meet my driver?
Every airport is different. Norwich Airport: the car park outside the terminal. Stansted: Zones C & D of the pickup/dropoff area. Luton: the pickup/dropoff area at ground level of the multistorey car park. For other airports, your driver will confirm the exact meeting point at booking.
Are tips included in the quoted price?
No. Tips are not included, but you are welcome to tip your driver directly if you are happy with the service.
How do I get a personalised quote?
Request a quote online or message us on WhatsApp with your passenger and luggage numbers, date and time, and pickup and dropoff locations.
Are you local?
Yes, we are based in Norwich and cover all of Norfolk, plus long-distance journeys across the UK.
Get your fixed quote
Send us a WhatsApp message or request a quote online — we reply with an exact fixed price in minutes.